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Steam Version Won't Launch

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I just got the game via Steam, and it won't launch. For maybe 1 second max, the Steam "Preparing to The Universim" pops up, disappears and then nothing. The game looks like it downloaded correctly to my Steam library, on a separate drive to where Windows is installed - the game folder is showing as 1.35GB, although the download window stated it was only 525MB????


PC Specs:


Windows 10 64bit (version 1803)
Intel i7 4790k

GTX 970



I know it's only in early access, so this is a gripe/request for help, and not a complaint! Looking forward to getting this up and running after seeing some good YouTube videos on this.



Edit: My under-powered laptop has just downloaded the game. This has the game running from the default Steam C: drive location and works fine, apart from the fact that it only has a 740M graphics chip and an old hat core i5 - but it is Win10 v1803.


I have tried moving the install folder on the problem PC back to the default Steam location, but it still seems to have the same issue as stated in the original post. Thanks.

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Please try the following things to get the game working for you.

  • Switch to the Experimental Build
    • In your Library, right click on The Universim and choose properties
    • Go to the Beta tab
    • Use the dropdown and choose Experimental (no key needed)
    • Click OK and let the update download
  • Update your Video and Sound drivers
  • Uninstall and Reinstall the game from Steam
  • Download dxwebsetup.exe from Microsoft, right click on that executable and choose 'Run as Administrator'

If none of that works, please send an email to support@crytivo.com

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Thanks for the quick response. Unfortunately, after trying those steps it is still doing the same thing. An email is on it's way to the support address now. Thanks.

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All fixed now. Even when I disabled my AV, The Universim didn't work. I found the executable quarantined in my AV when I reopened it, and now its working fine - just add it as a trusted file.

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