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rebels21j

I have the game but dont its not showing on the website

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on the website it saying i have no games but last year i bought the game and i have the game key, it says my account was made in 2017 here but on the crytivo website I had to make a new account and it says I don't have the game and I wanna be on the Rise of Evolution Monument. in game :(

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13 minutes ago, rebels21j said:

on the website it saying i have no games but last year i bought the game and i have the game key, it says my account was made in 2017 here but on the crytivo website I had to make a new account and it says I don't have the game and I wanna be on the Rise of Evolution Monument. in game :(

Hi rebels21j, sorry for that confusion. Don't worry, we will resolve that issue. Please let our support team know about the issue and they will contact you shortly.  You can contact them via our Crytivo Portal chat at www.crytivo.com or send them an email here support@crytivo.com

 

Thank you for your support :)

Sincerely,

Sasha

 

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Please email support@crytivo.com

 

Easier for us to make sure it is taken care of that way.

 

Thanks 😁

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