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Found 16 results

  1. Game not launching

    Never mind. Found what I did wrong. Ignore this post.
  2. not downloading gamecontent

    When I want to install the game the Launcher opens and asks for my 'game key' when I enter this game key and press activatie nothing happens. The window vanishes and the application shuts itself down. This is the second time I'm installing the game in two years. Am I doing something wrong?
  3. Dear players! We moved our main update server (https://edge.theuniversim.com) to the USA. We hope it will help to resolve downloading problems for the most of users. This is the first step in the Crytivo`s update infrastructure changes - we are moving to multiple update servers architecture, we plan to have at least 2 servers in USA and 2 in Europe in the near future. If you are from the Europe and downloading speed is slow for you, right now you can manually change your main update server to the eu-edge.theuniversim.com. We recommend to use https protocol, however http still will work. To do this change, locate the file named version.txt near the launcher executable and open it in any text editor (like Notepad or Notepad++). Find the line url = https://edge.theuniversim.com/internal/updates/ and change it to url = https://eu-edge.theuniversim.com/internal/updates/ Next patcher`s update will be able to determine the fastest update server for you without those changes. Please, post here any questions related to those changes.
  4. Launcher fails to download game

    I just bought the game, however the launcher won't finish the download. below is the error.
  5. Crash on laucher

    Hi, OS: Win 7 64 bit Description: Launcher Crash How do you replicate this issue EXACTLY: run TheUniversimLauncher.exe Consistency: always Computer specs: AMD FX-8350, R9 280x, 8gb RAM, Build information & game settings: 1.16.7.30 Output log: N/A NOTE: PROBLEM SOLVED
  6. Updating updates forever?

    So I haven't been playing in a while and 4 new updates have come out. I've been eager to play but when the launcher starts updating it just gets stuck on 27% forever. I am aware that this is a glitch that may happen with the launcher (That it gets stuck) but I let it load and load and load for over 4 hours, I waited. Nothing happened, no crashes, no errors. I still haven't tried just reinstalling yet, but I thought I might just say anyways, since this may become a problem.
  7. Launcher Issue

    Launcher Issue when I run universim launcher that is unpacked, nothing happens when i enter the key and proceed. Mac ios 10.12.4 user here.
  8. V0.09 Patcher crash when opening it (Version: GLORIOUS GLOBE) What client version you downloaded: (standalone client download, PC What part of the system was the bug/issue encountered in: patcher Are you able to replicate the problem: Yes I double click on the launcher and it instantly goes not responding. Detailed description of the problem: Yes I double click on the launcher and it instantly goes not responding. I had the same problem yesterday, but I uninstalled the patcher and it worked, but again I'm having this issue. UPDATE, It looks like it has fixed its self, but I should probably leave the post here, just in case anyone else has the issue.
  9. V0.0.7 not launching

    What client version you downloaded: Steam What part of the system was the bug/issue encountered in: (In-Game using Steam Client ) Won't launch at all,keeps popping up with the steam overlay for launching steam games, that closes and then it happens again. Standalone works fine.
  10. Launcher Update Issue

    Hi, I just pledged support for this game because I'm interested to see how it grows and develops, and I want to be apart of that. However, I seem to be unable to update the game to the latest version 0_0_5_1602162342. The launcher continues to tell me that I have a network error, and it has gone through many failed attempts. Download progress continues to be stalled (the numbers aren't changing). I have already read the full Launcher FAQ page, and am trying to run the launcher in administrative mode. I have a slow network but I do have a constant connection. Over several hours of restarting this launcher, minimizing all other network activity, and attempting to let it cycle, I've still only managed to get 24% of the download completed. Letting it simply run it's course doesn't seem to be working. It just continues to cycle fails. And just to repeat, I do have a constant internet connection, but it is slow. If someone can advise me on how to correct this, or redirect me to a place where I can download an update for the game on a browser, rather than through this launcher, that would be most helpful. Thanks. EDIT: I'm running the Windows version.
  11. Linux build under Ubuntu 15.10

    Linux version crash on some machines with integrated GPU under Ubuntu 15.10, we suspect shaders problem. After crash the process still resides in memory in sleeping state. We are aware of the issue and will fix it as soon as possible. As a side effect of this situation, launcher unable to patch the game while it is _formally_ executed, so you can get "Unknown error: text file is busy" message while running launcher from console. This situation should NOT happens on clean game exit.
  12. If you have an issue when updating or downloading the game, restart the launcher in Administer Mode. If the issue persists, continue reading. Known Issues: Percentage is Stuck Problem: The launcher is stuck at a certain percentage and is not continuing. Sometimes a glitch occurs with the progress ring; however, the update is still successfully continuing. Notice that the byte counter is still growing and the speed is still being updated correctly. Usually the counter gets stuck on a low percentage. Detected Networking Problem Problem: While downloading the game, the launcher may change it's status to "Detected networking problem(x), retrying...". This issue occurs when the launcher temporarily loses connection or has trouble downloading a file. When the launcher is having trouble downloading a file, it retries up to nine times(the current retry attempt is noted by the number in the parentheses) before exiting. If this problem occurs, please make sure you have an active internet connection and attempt the download later. Uninstalling the game will not fix this issue and only elongate your download time. I Get a Fatal Error When I Run The Game Problem: I've run the game and see this message: This is an ongoing technical issue, report this to the development team with your system statistics, operating system, and any other relevant information. If you are on Windows or Linux and have already downloaded an early build, you can play that build by locating the Universim install location and running TheUniversim.exe directly. I Get a 404 Error When Running the Game If you receive HTTP 404 this mean you entered your key incorrectly. The key should be entered as it is displayed in dashboard, it is case sensitive, i.e. xxxxx-yyyyy-zzzzz and XXXXX-YYYYY-ZZZZZ are DIFFERENT keys. Also, take attention to 0 (zero) and O (ou), 1 (one) and I (i). To fix this you must manually re-enter your key by doing the following: On Windows and Linux: delete the file named "key.dat" near the game (or launcher) executable.On Mac OS X you should run terminal window and do the following:cd path-where-you-unpacked-launcher/The Universim Launcher.app/Contents/rm key.datOr in One Command:rm path-where-you-unpacked-launcher/The Universim Launcher.app/Contents/key.datThe next version of the launcher will have fixes for these issues including an automatic way to re-enter the game key. --------------------------------------------------------------------- If (AND ONLY IF) you find an other issue or try all this stuff but your update is still failing, send a MP to @Greendq with all information you can provide (your spec, screenshot, dxdiag...)
  13. Hi, I just bought the game. I'm trying to update it to the current patch, but it stops when it arrives at 5%. I attached the screenshot. It's been like this for a while now...
  14. Cannot Update (WIN) (resolved)

    Hello. I'm trying to update pre-alpha to 0_0_4_1601152036 in this week,but it isn't work well until now.(I did re-install,but it seems needless..) It displays in most cases, --------------------------- Fatal error --------------------------- An exceptional situation occured: Tree hash data can not be read. Possible version mismatch. --------------------------- OK --------------------------- When it rarely(roughly once a dozen times) successful,it says "network error" 9 times,and stop updating. I use windows7(64bit). I'm sorry to trouble you by my poor English, but glad you help me.
  15. Linux launcher and updater

    Dear players! You can download Linux version of the game launcher and updater here: http://edge.theuniversim.com/installer/linux/TheUniversimLauncherLinux.tar.bz2 1) Unpack the archive on your desktop or any other directory where you have write permissions (and free space). 2) Run the file named TheUniversimLauncher - this is Mono-bundled executable. 3) Enter your game key 4) Update your version to the latest one. 5) Run the game Please, note: to comply Mono license, we provide unbundled executable TheUniversimLauncher.exe in the same directory. You can run it using latest Mono runtime. Bundle is 64-bit executable and tested under Debian Jessie. Also, note, launcher will run 64-bit version version of the game, you can run 32-bit version of the game manually, it is in the directory "The Universim". Please, report bugs and ask your questions in this topic.
  16. Mac launcher notes

    1) Due to Apple rules we can not sign the Universim Launcher, so, please, download it ONLY from our sites: https://theuniversim.com/members/download/The Universim Launcher.app.tar.gz or http://edge.theuniversim.com/installer/macosx/The Universim Launcher.app.tar.gz To do not mess with the installer, you have to download the launcher and unpack it to your desktop or any other directory where you have write permissions. 2) When you will download archive, Gatekeeper will quarantine it, so you will not be able to run it by double clicking. Press Ctrl+rigth click on the launcher, select "Open" from the menu and allow Gatekeeper to run the application. 3) Enter your game key - it will be asked only for the first time you run the launcher. 4) Press the UPDATE button and wait while game will be updated to the latest public build.
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