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Found 2 results

  1. Unable to Install game via Launcher

    Hello, I recently purchased The Universim via Crytivo. I bought the basic package that includes alpha, beta, and full game access. I am having issues installing the game via the Universim Launcher. It continuously hangs around 14%. The bits downloaded stops and the percentage stops moving as well. I have tried changing the version.txt file to the HTTPS link as recommended by the support team, but it still refuses to finish downloading. I have waited over 6 hours on it and it still did not finish downloading. I do not know what else to do. I have tried allowing the connection via my McAfee firewall. I have also temp. disabled the McAfee firewall and tried the download, but it still stopped around 14% and the bits downloaded stopped as well. What else can I do? I do not understand why I cannot downloaded it another way besides the launcher? I am running 64 bit version of Windows 10. Thanks, Adam version.txt
  2. Launcher Issue

    Launcher Issue when I run universim launcher that is unpacked, nothing happens when i enter the key and proceed. Mac ios 10.12.4 user here.