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Mirror

Crytivo Admin
  • Content count

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About Mirror

  • Rank
    Community Manager

Contact Methods

  • Website URL
    https://www.syntheticephemera.com/

Profile

  • Gender
    Female
  • Location
    Observable Universe
  1. Can you please PM me the email address you used when making the purchase. It will be either the address associated with your kickstarter account or your paypal email. Please note that certain lower tier packages purchased on our old website (40$ and under) did not come with badges and none of the new website (crytivo.com) packages come with badges.
  2. Suggestion : You make your world

    The planet creator/editor is a planned feature and was one of the stretch goals met via the kickstarter campaign. Thats all the info I can give you at the moment though!
  3. Updates

    Hi Toralundin As long as you have the universim set to always download the newest update through steam's settings for it it will be sent the most current live, non experimental patch!
  4. Please submit a NEW TOPIC for EACH problem you encounter if a current topic does not already exist. DO NOT LUMP MULTIPLE BUG REPORTS TOGETHER!! Make sure you post your bug in the CORRECT VERSION SECTION!! New sections will be added for each patch so make sure you're in the section that MATCHES the current game version number. Current Version: V26 For all bug reports please only make a post if the issue is very serious and you have a save file relevant to the issue, or you have reproduction steps and can fill out the below form in its entirety. For filling out the form: Text in Bold should remain when you copy and paste the form. All other text is to explain or give examples of the bold text, and can be removed when you use the form.
  5. STEAM VERSION NOW LIVE!!!

    Regarding downloads with zero content- The issues is being addressed. Please try to re download/reinstall in a few moments If you already purchased the game via kickstarter backing or the crytivo.com store/old website store please head to https://crytivo.com/mygames you'll use the same key you've been using with the stand alone launcher to activate the game on steam. IF YOU PURCHASED THE GAME VIA THE ABOVE METHOD AND HAVE NO GAMES ON https://crytivo.com/mygames PLEASE CONTACT SUPPORT VIA THE CHAT FEATURE ON Crytivo.com
  6. STEAM VERSION NOW LIVE!!!

    right click on the game in your steam library, select "Properties" then navigate to the "Local Files" tab
  7. STEAM VERSION NOW LIVE!!!

    Celebration Time!! The steam version is now live! This includes the new updates and overhauls we've been teasing for the past few months. We know you're all excited to play so lets get right down to how to download! If you already own the game and used your game key on steam Restart steam- This should kick start the download process Utilize steams "verify integrity of game files" option in the event restarting fails. check to ensure you dont have the "opt into beta/alpha" mode turned on. If the above options don't work - uninstall the previous version and re download. If you bought the game via steam and it isn't downloading. restart steam. Utilize steams "verify integrity of game files" option in the event restarting fails. if the above options don't work please contact support @ crytivo.com If the game is not purchasable for you on steam and you did not previously purchase through one of the above methods Please contact steam support. FAQ Q. Can I stream the game? A.YES! Q. BUGS! OMG BUGS!!!?? A. OMG! SQUISH THEM HERE Q. Will the stand alone launcher be updated A. Eventually. no ETA. Q. Where are my backer goodies? A. coming soon ™ We'll have more info including patch notes asap.
  8. STEAM VERSION BROKEN. WONT DOWNLOAD

    We're working with steam as fast as we can to resolve this issue. Our only suggestion right now is to periodically check by validating the integrity of game files (which will force a re-install/update) once we have a better solution we will announce it.
  9. your badge should be applied. for crytivo store email questions you'll need to contact the support team. Please use the support chat feature on Crytivo.com to do this!
  10. 1st Post, some help please?

    I believe we currently have steam/fb shut off due to a spam issue, which is why those two aren't working. As for the validation email it will on occasion get sent to spam, but as you're able to post you you've already been validated! If you're having issues with the Crytivo.com account you'll need to use the support chat function on that page as the accounts are separate.
  11. Apologies for the delay, your badge has been applied.
  12. Sorry for the delay. you should have your badge! Can you please DM me any emails you may have used and I can check them against our system!
  13. Nugget Editor

    Hi Hameul The nugget editor isn't out yet!
  14. Forum interface

    Hi Serbanescu! We're also doing some more forum reorganizing and optimization so you might see a few features move around or get adjusted over the next week!
  15. Pardon the dust!

    Another quick update to this. We're adjusting things a bit more and adding a few new features. as we add and adjust you might notice a few things turning off/on or some of the feeds for new content/recent posts not functioning properly or going empty. Once everything is finalized these things should all return to normal!
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